Staying as a Family

For guests booking an interconnecting superior west wing room, we offer a 30% discount on our standard bed and breakfast rate. For children sharing their parents room, there is a £50 supplementary charge for each child (4 – 12 years). For children under aged 3 years and under, there is no supplementary charge.

Our superior west wing bedrooms can accommodate two adults and a baby cot. Our deluxe west wing rooms can accommodate two adults and two children under the age of 12 years.
Our family rooms can accommodate two adults and three children. For the children there is one bunk bed and a sofa bed or cot.
Some of our mansion bedrooms can accommodate children.

Our check in time is from 3pm and guests are required to check out by 11am.

There is a dedicated indoor childrens pool, with a shallow paddling pool located next to Anouska’s Kids Club open from 9am – 7pm, seven days a week.
The indoor pool at Sequoia spa is open to families from 2.30pm – 5.30pm daily (children must be aged 12 years or over and accompanied by an adult to use this pool). There is also a heated outdoor swimming pool located in our Walled Garden, which is open from late spring and throughout the summer season.

Please note check in time for the hotel is 3pm and check out time is 11am. Use of the spa and walled garden facilities is permitted from 1pm on day of arrival. If you would like to use these facilities before 1pm there is a Resort Fee of £30 per person. This fee applies to all guests aged two years and above who are staying in our West Wing Superior, West Wing Deluxe and West Wing Family bedrooms. Payment can be made upon arrival at reception.